Privacy Policy

At InkReserve, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our platform you agree to the practices described below.

1. Information We Collect

We collect information you provide directly and information generated as you use the platform:

• Account details — name, email address, and password for artists and studio owners.
• Booking information — appointment details, messages, design references, and consultation notes.
• Payment data — processed securely through Stripe. We do not store full card numbers on our servers.
• Usage data — device, browser, and interaction information collected to improve the service.

2. How We Use Your Information

• To create and manage accounts and bookings.
• To facilitate communication between clients and artists.
• To process payments and send transactional notifications.
• To maintain security, prevent fraud, and comply with legal obligations.
• To improve and personalize the platform experience.

3. Sharing Your Information

We do not sell your personal information. We share data only with service providers who help us operate the platform (such as payment processing, hosting, and email delivery), with the artists or studios you book with, or when required by law.

4. Data Security

We use industry-standard safeguards to protect your information, including encryption in transit and secure password handling. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.

6. Data Retention

We retain personal information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy or your data, contact us at privacy@inkreserve.com.